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What happens if I miss the three-day claim window?
What happens if I miss the three-day claim window?
PFJ avatar
Written by PFJ
Updated over 2 months ago

After making a purchase through Prop Firm Journal, you have three days to claim your loyalty points. If you do not submit your claim within this timeframe, your points will expire and can no longer be redeemed.

How to Avoid Missing the Claim Window?

1. Go to your Transaction History immediately after your purchase.

2. Navigate to the “Purchase Claim Status” column and click “Claim.”

3. Submit your Order ID, Account Number, and Purchase Receipt before the three-day window closes.

If you miss the deadline, you will not be able to recover the expired points. Be sure to claim your rewards promptly! 🚀

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